Looks like my “friends” at Teamviewer are upgrading their software. For years, I provided my family with computer support over the phone. And, then, one day (drum roll please) TeamViewer waltzed in and said, “Why don’t we just let you operate their computer for yourself?” I have used their free non-pro version for about a year and a half. My family loves not having to decipher what I’m asking them to do. I love being able to just get on, get it done, and go on with whatever I was doing before my “service request”. Or better yet, to talk about what’s going on in the life of my loved ones. It was already a great product and I’m looking forward to testing the beta of TeamViewer 7.